Welcome to the Queen City!

Why hello there! My name is Matt and I joined the team here at birdsong gregory in November. Much like my design colleague Carolyn, I’m a native of Boston who has crossed the Mason Dixon line and never looked back. I moved to the sunny south in 2004 to attend Clemson University and after graduating, I spent a bit over a year living and working in the nearby city of Greenville. I had always liked Charlotte for its architecture and great food (among other things) so when I was offered the chance to move here I jumped at it.

Outside of work, I’m a man of many interests. I like cooking and eating good food, Formula 1 racing, cycling, watches, good design and of course, the Red Sox. Here at birdsong gregory, I work on the Account Management team but I love getting my hands dirty so you never know what you might find me doing. If you want to learn more about me or what we do here- don’t hesitate to call or stop by, we love visitors.

Eyeballs For Good and Evil

Friday, August 20, 2010 by Matt Reese
Eyes are cool things. They let you see, experience and do things that would be pretty difficult otherwise. I know that’s a strange theme for a blog post but bear with me. I’ve come across these two projects recently and I thought it was an interesting dichotomy. 
 
The first story is an inspirational one. It's about using eyes to communicate when there are no other options. It centers around a graffiti artist known as Tempt who has lost all movement due to advanced stage Lou Gehrig’s Disease. His only communication method was an eye tracking system that cost nearly $1500 dollars and simply didn’t work all that well. A group of artists and programmers decided they could do better and made a system for about $50, using off the shelf components and open source software. The resulting system is both amazing and inspiring- I can only imagine what these guys felt watching Tempt virtually tag his name for the first time in years. The video is 5 minutes but absolutely worth it- Pure bliss.

The Eyewriter from Evan Roth on Vimeo.

The second story is the scary side of eyes. A company called Global Rainmakers Inc. (which sounds more like a rap group than a biometrics company) has announced that they will be installing eye scanners in the Mexican city of Leon. Like the first story, this is a new generation of technology. These are iris scanners that will eventually be able to scan and confirm your identity from hundreds of feet away while you are walking down the street and the prices are expected to come down to the $50-$100 dollar range per scanner. The scariest quote from the story is related to not joining the iris database “ When you get masses of people opting-in, opting out does not help. Opting out actually puts more of a flag on you than just being part of the system. We believe everyone will opt-in”.

Image from Fast Company: Click through for the full story
 
It’s normally too simplistic to qualify things as good or evil in the world but in this case it's a pretty easy call.

Old Spice Gets Personal

Thursday, July 15, 2010 by Matt Reese

You have to check out these extensions of the Old Spice Body Wash commercial. While most consumer promotions exist only at a very high level and have no customer involvement, these videos go the exact opposite direction and respond directly to one person with spot on sarcasm. To be honest, I like these spots more than the original commercials and they do a great job of connecting with the audience. Click the link to see the rest

The clear expression of good ideas

Thursday, July 8, 2010 by Matt Reese

That's the phrase our copywriter, Phillip, lives by and it was the first thing I thought of when I saw this video. It takes an extremely complicated problem, the US Education system, and boils it down to the core elements and presents a quick and easy to understand overview. As a Charlotte Graphic Design agency, we make a living expressing ideas through the use of imagery and we always appreciate great work from others. Check out more from GOOD here.

Project H Wrap Up

Friday, June 11, 2010 by Matt Reese
A few months ago I wrote about an endeavor called Project H, which set off around the country in an Airstream Trailer to "Connect the power of design with the people who need it most". Well they have wrapped up their journey now and this article is a pretty fascinating look into what they did and where they went. Their insights into how people of different ages react to alternative designs was the most touching part for me. It was a great mission and I wish them the best of luck setting up shop in Bertie County, North Carolina. 

Side Note: If you are offended by the occasional use of words that could get your mouth washed out with soap- Click through with caution!

The Facebook Intervention

Friday, June 11, 2010 by Matt Reese

Check out these new cards from a small company called fomato. Lots of sarcasm and wit, in fact I think I may need this one for a few people I know! Click the picture to see more of their work.

Friday Showcase- Let's Shred

Thursday, June 3, 2010 by Matt Reese


One of our clients, WEIMA America, recently asked us to help them with an invitation and several pieces of collateral for an event with their dealer representatives and we were only too happy to oblige. The time line was tight and we had to be resourceful, but the results were stellar nonetheless (if I do say so myself) and I thought I would take a minute to share. 
 
The theme of the event was "Let's Shred". WEIMA is one of the leading manufacturers of shredding, grinding and briquetting equipment in the world so the connection there was pretty obvious.
 
On the interior, the secondary hook was "You shred the course, We'll shred the rest"- a play on the round of golf the dealers are playing on the second day- and the invite then opened up to give more details on the event and where to RSVP. Inside the box were golf balls we shredded in one of WEIMA's machines (safety glasses on kids!) and one pristine golf ball from Precept, branded with WEIMA America's logo. We didn't want the golf ball to move around too much during shipping so we used a piece of PVC pipe, cut to one inch lengths, to hold it in place.
 
To top it off, the completed invitations came in at under two dollars a piece, the result of some ingenuity and a bit of internal sweat equity . This was one of Lauren's first projects since joining the team and she really knocked it out of the park. A big thanks also goes out to Vikki and Rita from WEIMA for helping to assemble this guy.

The Accidental 1.6 Million Dollar Sale

Wednesday, May 26, 2010 by Matt Reese
 

It’s a bummer to make a mistake. It’s an even bigger bummer when that mistake ends up costing you 1.6 Million dollars! That was the reality for a zappos.com sister site, 6pm.com, last Friday. Between the hours of midnight and 6am, the site accidentally capped their products at $49.99 and considering their items routinely run into the $800-$1000 mark, that’s quite the deal. 
 
Instead of voiding the transactions to cover their loses (a la the $9.99 52 inch Plasma TV from Best Buy), they have decided honor their prices: 
 
"While we’re sure this was a great deal for customers, it was inadvertent, and we took a big loss (over $1.6 million - ouch) selling so many items so far under cost. However, it was our mistake. We will be honoring all purchases that took place on 6pm.com during our mess up. We apologize to anyone that was confused and/or frustrated during out little hiccup and thank you all for being such great customers. We hope you continue to Shop. Save. Smile. at 6pm.com." (read the whole letter)
 
It takes a big company to admit a mistake like that and then decide to eat the loss anyway. They sure lost a lot of money, but they gained a lot of respect in the process.

As a side note: In one of the updates Tony Hsieh, the CEO, answers the questions of whether anyone got fired and the answer is no, saying "...nobody was fired - this was a learning experience for all of us". Talk about sticking up for your employees as well as your customers!
 

Lift Hold Roll- the Sequel!

Friday, May 21, 2010 by Matt Reese

A little while ago I posted about a design competition, Lift Hold Roll, that encouraged creativity with every day objects. Well, the results are in and they are nothing short of spectacular. Click the image to check out the Core 77 post on the show. 

You know when it's real

Wednesday, May 5, 2010 by Matt Reese


If I were to ask you what the latest ad campaign from Wendy’s was, would you be able to name it? I’m guessing not. How about Burger King? I think that would be a different story…

The BK King has become an icon in the US in the last few years and by watching the commercials, it’s easy to see why. The combination of sarcasm and comedy is spot on and the commercials really do leave a mark. Which leaves poor old Wendy’s in the dark, right? Not quite!

A survey done by Vivaldi Lightspeed paints a (possibly) surprising picture; people by far and away trust Wendy’s more than BK and are more likely to recommend them as a result.  So the question becomes; what do these ads and social media strategies accomplish? Well the argument could be made that the BK commercials have done more to raise their Ad Agencies image than BK itself!
 
The reality of the situation is that if people are going to be truly attracted to your brand, your ads need to focus around an undeniable brand truth. For Wendy’s, that was the fact that their products are of a higher quality than others and they had the info to back it up. A quote from the info graphic (linked above and here) says it best. "The BK campaign might be funny but it doesn't motivate me to have a hamburger at BK today." 
 

A moment of silence please

Friday, April 30, 2010 by Matt Reese


I would like to have a moment of silence for the death of the Floppy Disc. Sony, the last manufacturer of the floppy disc, has announced that they will stop production in March of 2011. Now I can't claim that I was part of the workforce when these guys were still popular, but I can't help but laugh when I think about needing 10 discs to move our packaging design. While the floppy will no longer be a main stream product (if you could ever call it that), I'll be interested to see if any fan fueled passion pops up like it did with the Polaroid instant film did. 

Image courtesy of The Shifted Librarian

Honesty is not a bad thing

Tuesday, April 20, 2010 by Matt Reese
We got a letter in the mail last week for one of our designers. I know, how shocking! We're a Charlotte Advertising Agency so we get lots of mail but this particular letter stood out. It was addressed to one of our designers but the front of the envelope had bold, all capital letters that stated "PRIVATE AND CONFIDENTIAL". And if that wasn't enough to pique my interest, the return address was written cryptically on the back of the envelope.

Our designer was out for the entire week preparing for a move but I knew I would be seeing her on Friday. The envelope sat on my desk, searing it's private and confidential nature into my brain. "What could it be?" I thought. Is she a spy for the Soviet Union? Has she turned states evidence against the mob and this is her information to join the Witness Protection Program? The possibilities were endless!

So imagine my delight when I was able to deliver this important message to her on Friday. Something marked "PRIVATE AND CONFIDENTIAL" would surely be an important document she was eagerly awaiting. Well that delight quickly turned to confusion mixed with a healthy dose of outrage when she showed it to me:



A form letter from a printing company? Ridiculous! Now my first impression of this company is that they are A. Disingenuous at best, really more like dishonest and B. In need of cheap tricks in order to get you to look at their materials. Double whammy and I'll probably never use the company in the future because of it. 

The bottom line is that honesty is not a bad way to approach someone and tricking people is. I'm sure this letter was opened more than some of their other letters but I'm nearly certain it didn't give anyone a better impression. Theres no need for tricks or obfuscation- just tell people who you are and what you do. If you have done your job well up to that point then that person will see that and appreciate your honesty.

Less and More- Dieter Rams

Tuesday, March 30, 2010 by Matt Reese
I found this great video of the new exhibition featuring the work of Dieter Rams. Rams is one of the most prolific product designers in history and this is the first retrospective of his work since he retired in 1998. Rams spent most of his career at Braun but contributed to the design of dozens of different products. His influence is still just as strong today. Many people have pointed out the influence of Rams on Jonathan Ive, the head of design at Apple. 


"We Believe Design Can Change the World"

Monday, March 22, 2010 by Matt Reese
Thats the driving force behind Project H, a group of designers, architects and builders who believe that design can be more than pretty. They are travelling the country in an Airstream trailer helping educational institutes solve their worst problems through creativity and design. 

Their latest project is a year long stay in Bertie County North Carolina, the poorest county in the state. Their initiatives range from connecting the county through high speed internet to setting up a training center called Studio H. It's an inspirational cause that I'll be following throughout the year for sure. 

I'm a real American

Friday, March 19, 2010 by Matt Reese

So accordingly, I drink Bourbon, not Scotch. And while Leslie was spot on in pointing out that beautiful packaging design from Gordon and Macphail, I couldn't help but feel it was a bit out of reach. I love high end design just as much as the next guy but I appreciate great branding for products that are accessible even more which is why I love these two Kentucky Bourbons.

Both are absolutely delicious and both have great branding and packaging. The Bulleit bottle has an oval shape with a classic look that reminds you of a flask and the raised glass lettering feels great in your hand and it almost makes you sad to throw away the bottle when the Bourbon is gone. The Basil Hayden's bottle, on the other hand, is a relatively standard circular bottle but the package gets a lot more interesting with the strong band around the center. It's a great visual tieback to the bands used to hold the aging barrels together, where that Bourbon stays for up to 8 years.

So if you haven't hit the lottery yet but want to keep your liquor interesting- you can't go wrong with either of these two.


Every Day Ingenuity- Lift Hold Roll

Thursday, March 18, 2010 by Matt Reese
Lift Hold Roll
Check out this new competition being put on by The Future Perfect design shop called Lift Hold Roll. The goal is to take an every day object and use one (or more) of them in an inspired way to make a new object. With a caster, pulley and clamp- the opportunities are endless. Whether it applies to our packaging design or a print ad- the creative process has to start somewhere, so we always love things like this.

Step into our office...

Thursday, March 4, 2010 by Matt Reese
and have a look around!

I think we have a pretty cool office over here at birdsong gregory, thanks to some help from our friends at Dialect Design. We get a fair number of comments about it, even though we are a bit hidden, so I thought it might be fun to post a few pictures of our space. And if your ever in the area, feel free to swing by and say hello!
bg Office
Click on the photo to go to the Flickr Gallery for the rest of the pictures, or click here!
 

Save our Signs!

Wednesday, February 24, 2010 by Matt Reese
One of my good friends from high school, Adam, went to college to get his degree in Historical Preservation, and I made fun of him for it for years! I just couldn't see the need for something like that. Maybe it was the fact that I was in Boston, and the history of that city is everywhere you look. Well, since I've moved to Charlotte, I've completely changed my mind about the need for people like Adam. While there are beautiful buildings in Charlotte, the Bechtler Museum being the newest and most amazing, there aren't many historical buildings. A lot of buildings with real character were torn down in order to build new high rises and apartment buildings, and I think people are starting to realize they should have put more effort into saving those places.

This latest initiative, called Save Our Signs, is trying to maintain some of the visual history of Charlotte and I think it's a great idea. Their goal is to register the historic signs of Charlotte to protect and preserve them so that people in the future will get as much enjoyment out of them as we have. So hats off to this group and I can't wait to see the JFG Coffee sign back up soon!

Copper is the New Gold

Friday, February 19, 2010 by Matt Reese
We did it! Set up a new project management software that is. It was a long and confusing journey and based on the number of options out there, it will be for you too. I relied on reviews and information from other companies around the world to narrow down my choices and now it’s our turn to contribute.

For us, we wanted to be able to track jobs, tasks and time at a bare minimum. Above that, we were looking for invoicing capabilities, a great calendar, contact management and robust reporting capabilities.

There are lots of programs out there that do the required tasks and some are better than others. Basecamp is certainly the most well known of the simpler project management pieces and Teamwork PM is a newer and more powerful version. Of the two, Teamwork PM was by far our favorite and while they are planning on adding capabilities in the future, it just wasn’t enough for us at the moment (their responses to our questions were above and beyond every time for what it’s worth). Both of these options were relatively inexpensive and could be set up with a minimum of effort.

On the very opposite of the spectrum (both in cost and in capability) was Function Point. This is meant to be a Microsoft Project replacement and is just as complex. It really was amazing program and it seemingly had the ability to do EVERYTHING. For us, it was overkill. We aren’t managing offices all over the world and projects with 200 vendors (yet) so using this program to its maximum would have taken more time than it was worth. Workamajig is the more well known player in this space and it is equally capable but be prepared to be rejected if you don’t have 10 or more people… they won’t take you.

We needed to meet in the middle and for us, the choice was Copper Project Management. It’s from an Australian based outfit called element software and it’s used by companies like Apple, with good reason. The interface is clean and pleasant and all of the information can be accessed quickly and easily. Tasks are easy to assign to multiple people and can be monitored easily from the Dashboard. The time tracking and update systems are both time stamped so we can see exactly when projects were updated. Above the base level needs, Copper also has a great contact management system, billing capabilities, a drag and drop calendar and ways to pull reports for custom time intervals. It really puts the budget in perspective and makes it easy to track.

To be fair, we’ve only been using the system for a couple of days now but so far so good! I’ll certainly come back in a few weeks to update our progress in the system but in the meanwhile, don’t hesitate to reach out to me if you are considering copper as well.

Disturbing Trends From the Twittersphere

Friday, February 12, 2010 by Matt Reese

Who doesn't love tracking Social Media? Ad Age has recently started tracking the 10 most popular brands on twitter and it makes for a good read (check it out here). This in itself isn't what concerns me, it's more the content that is being tweeted. If Justin Bieber, whose fans are so young I'm surprised they can even use twitter, can make on the list who knows what will be next on that list? A terrible remake of another Nicholas Sparks book? Oh wait...